Terms of Service

1. Introduction

These Terms of Service apply to your use of Idaa, a trading name of MT CLASSIC BUSINESS UK LTD. By accessing or using the Idaa platform, you agree to comply with these Terms.

If you do not agree with these Terms, you should not use the platform.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use Idaa.

By using the platform, you confirm that the information you provide is accurate and that you meet all applicable legal requirements.

3. User Accounts

Some areas of the platform may require you to create an account. You are responsible for maintaining the confidentiality of your login details.

You must notify Idaa if you believe your account has been accessed without authorisation.

You are responsible for all activity carried out through your account unless caused by a failure on our part.

4. Service Requests

Customers may use Idaa to submit requests for services and receive responses or quotations from professionals.

Submitting a request does not create a contract between the customer and Idaa for the underlying service.

Any agreement for work is made directly between the customer and the selected professional.

5. Professionals

Professionals using Idaa are independent service providers and are not employees, workers or agents of Idaa unless explicitly stated otherwise.

Professionals are responsible for maintaining any licences, insurance, qualifications and permissions required to provide their services.

Idaa may carry out verification checks, but such checks do not guarantee the quality or suitability of a professional for a particular job.

6. Payments

Where payments are processed through Idaa, applicable fees, charges and payment terms will be displayed before the relevant transaction is completed.

Customers are responsible for paying professionals according to the agreement made between them.

Professionals are responsible for any taxes or other liabilities arising from income earned through the platform.

7. User Conduct

You must use Idaa lawfully and respectfully. You must not:

• provide false or misleading information;
• use the platform for fraudulent or unlawful purposes;
• interfere with the security or operation of the platform;
• harass, threaten or abuse other users;
• attempt to gain unauthorised access to accounts, systems or data;
• upload malicious software or harmful content.

8. Reviews and Feedback

Users may be able to leave reviews or ratings about completed services.

Reviews must be genuine, relevant and based on actual experience. Idaa may remove reviews that are abusive, fraudulent, misleading or otherwise violate these Terms.

9. Liability

Idaa provides a platform that helps customers connect with professionals. We are not generally a party to the service agreement between them.

To the maximum extent permitted by law, Idaa is not responsible for loss arising from the actions, omissions, workmanship or conduct of independent professionals or customers.

Nothing in these Terms excludes liability where it cannot legally be excluded under applicable law.

10. Suspension and Termination

We may suspend, restrict or terminate access to the platform where we reasonably believe a user has violated these Terms, created a safety risk, engaged in fraud, or misused the platform.

Users may stop using Idaa at any time and may request account closure where applicable.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, legal requirements or business practices.

The latest version will always be published on this page together with the date it was last updated.

12. Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.

13. Contact Us

If you have questions about these Terms of Service, please contact us.